How To Set Up Email Forwarding

Email Forwarding For Staff

The email auto-forward allows any new email message sending to your ECom&IComp mailbox to be forwarded to any email address automatically.

The following are the steps on how to use this feature.

 

Enable Email Forwarding

  1. Visit the Webmail login page at https://webmail.ecom-icom.hku.hk/
     
  2. Click "Email Forwarding Settings".

     
  3. Type in your username and password.
     
     
  4. You can see the Email Forwarding Settings page.

     
  5. Select 'Enable Email Auto Forwarding' and input the destination forwarding email address.

    Note: It is your responsibility to ensure that the forwarding email address is correct. If the forwarding email address is invalid or the server of the forwarding email address has any problem, you may lose your email messages.
     
  6. Tick the square box if you would like to leave a copy of any forwarded message in the ECom&IComp mailbox.
     
    Note: Please note that copies of the message take storage space. If the ECom&IComp mailbox is full, you cannot receive any new message. Therefore, you have to clean up the mailbox regularly if you use this option.
     
  7. Click 'Confirm'
     
  8. The system will tell you when the settings will be effective. Normally, the system updates the record every hour at 00:00, 01:00, 02:00, etc.

* Due to the limitation of the email server, the email forwarding function only accepts destination forwarding email addresses that are not in the domain ecom-icom.hku.hk. Also, no two users can forward their email to the same email address.

 

Disable Email Forwarding

  1. Visit the Webmail login page at https://webmail.ecom-icom.hku.hk/
     
  2. Click "Email Forwarding Settings".
     
  3. Type in your username and password.
     
  4. You can see the Email Forwarding Settings page.

     
  5. Select 'Disable Email Auto Forwarding'. You do not need to remove the forwarding email address even if you want to disable email forwarding feature.
     
  6. Click 'Confirm'
     
  7. The system will tell you when the settings will be effective. Normally, the system updates the record every hour at 00:00, 01:00, 02:00, etc.

Email Forwarding For MSc(ECom&IComp) Alumni Members

MEICOM Alumni Association members, who were admitted into the ECOM-ICOM programme before 2014, can retain their @ecom-icom.hku.hk email address after graduation. However, there is no mailbox storage and you have to provide your personal email address for forwarding purpose without any send function. For those alumni members who do not activate the email forwarding function, their "@ecom-icom.hku.hk" email addresses are no longer valid.

Please note that this service is not permanent. It is subject to the software license agreement and the policy is reviewed by the University from time to time.

The following are the steps on how to use this feature.

 

Activate Email Address and Enable Email Forwarding

  1. Visit the Webmail login page at https://webmail.ecom-icom.hku.hk/
     
  2. Click "Email Forwarding Settings".

     
  3. Type in your username and password.
     
  4. You can see the Email Forwarding Settings page.

     
  5. Select 'Activate this email address and Enable email forwarding' and input the destination forwarding email address.

    Note: It is your responsibility to ensure that the forwarding email address is correct. If the forwarding email address is invalid or the server of the forwarding email address has any problem, you may lose your email messages.
     
  6. Click 'Confirm'
     
  7. The system will tell you when the settings will be effective. Normally, the system updates the record every hour at 00:00, 01:00, 02:00, etc.

* Due to the limitation of the email server, the email forwarding function only accepts destination forwarding email addresses that are not in the domain ecom-icom.hku.hk. Also, no two users can forward their email to the same email address.

 

Deactivate Email Address and Enable Email Forwarding

  1. Visit the Webmail login page at https://webmail.ecom-icom.hku.hk/
     
  2. Click "Email Forwarding Settings".
     
  3. Type in your username and password.
      
  4. You can see the Email Forwarding Settings page.

     
  5. Select ''De-activate this email address'.
     
  6. Click 'Confirm'
     
  7. The system will tell you when the settings will be effective. Normally, the system updates the record every hour at 00:00, 01:00, 02:00, etc.

    Note: After the email address has been de-activated, any email messages sending to that email address will be bounced back to the senders. You can re-activate the email address again in the future using the same form.

Back